Alcatel-Lucent FF Senior Quality Manager in Bogota, Colombia


  • Drives the execution of the customer projects quality plans related to physical deployment in scope of contractual obligationsand within forecasted costs, time and required quality, ensuring deployment execution excellence and customer satisfaction

Manages the relevant resources (internal or external) to execute the project Q&HSE plan submitted by the Quality Project Management team interfacing with the Roll out Manager, FSM and the supplier

Reports and supports investigation into HSSE incidents or quality issues and escalates to project and quality teams as required

Has authority to stop the work on-site when non compliances are found

Executes RCA s on symptomatic, recurrent on-site defects

Reports monthly on Quality and HSSE KPIs

  • Act as the SPOC for quality issues and KPIs related to the installation subcontractors

  • Define and establish actions in case of the quality deviations including penalties

  • Analyze quality results and establish criteria on the next steps with AIR and owners to control the performance indicators

  • Perform quality meetings with internal and with the subcos


Education: Bachelor degree in Engineering (Electrical/Electronics/Telecommunications).

MBA in Project Management or similar desired.

Project Management Education or PMP certification desired.

Languages: Spanish Speaker and Fluent English is mandatory.

Wide knowledge in MN portfolio and process, especially in NI.

To be a team player working in a strong virtual networking environment.

Self-Motivated, Handle Multiple Tasks.

Ability to Work and Learn Independently.

Self-Motivator and able to lead small teams in complex objectives.

Strong presentation & communication skills, mentoring / enabling tasks.

Strong capability to deliver according to scope and time

Technical Knowledge:

Understands the product/solution of the project at an appropriate level.

Understands the state of the art of deployment tasks (site surveys and documentations, site preparation, on site deliveries, installation, commissioning and acceptance) to be able to discuss and lead all project stakeholders.

Nokia PM Processes as relevant for the Roll Out Manager:

Understands overall quality process and master parts relevant for deployment activities.

Uses the internal project management methodologies and capabilities, i.e. risk assessment and management, supply chain procedures, etc.

Uses the appropriate corporate tools for:

  • sub contractor management to insure sub contracted tasks executed in line with Nokia contractual obligations, quality standard within budget .

Job: fALU Field Force

Primary Location: Latin Americas-Colombia-Colombia-Bogota

Schedule: Full-time

Req ID: 1700000BWN