Citi Project Sr Analyst in Colombia

  • Primary Location: Colombia

  • Education: Bachelor's Degree

  • Job Function: Transaction Processing

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17038416

Description

Job Background/context:

The position reports to the Regional Project Lead of TTS Client Operations in LatAm, focusing on all activities related with of Commercial Cards in the Region as well as readiness activities.

The Role of the Commercial Cards Regional Team is to perform software quality assurance for the program to provide a clean roll out of the product to customers in region

The team is responsible for the creation, execution and maintenance of UAT strategies, defect management and support operations teams during PVT activities

The Team works closely with our Global, Regional and Local teams (Business, Technology, Operations, Frauds, Third Party provider, etc) to ensure that all activities to coordinate the end to end of the product is performed in a timely and consistent manner.

Key Responsibilities:

This role will manage user acceptance testing for multiple Citi Cards Applications; will be involved in all aspects of testing and have the opportunity to interface with Technology, Business, Operations and vendors. Also providing Readiness support after implementation

• Provide testing support for Regional Cash Management Product Offerings; Perform User Acceptance Testing for Regional Projects

• Relationship management with Product Management, Technology, and all other Operational areas; including deep navigation in local countries complex structures that enhance the program

• Plan and coordinate all phases of testing lifecycle activities: Business Scenario, Test Script development, Data Strategy, Validation Requirements, Test Execution, Defect Management, and Post Implementation Support

• Conduct business scenario meetings with cross-functional teams to define testing coverage based on the Functional Requirements

• Create Project Reports of daily metrics progress for script development, test execution, and defects

• Coordinate with the testing team the turnover and acceptance of enhancements/change

• Coordinate and design Readiness documents as well as training dictation for Operations areas

Qualifications

Knowledge/Experience:

• Deep knowledge of ECS+, GDR, CCRS and CitiManager systems. Including all systemic interfaces where the Cards program is rolled out

• Understanding of technical documentation and interpreting the requirements to logical testing requirements

• Team management of on site and remote teams in a multigeographic environment

• Knowledge of satellite systems of the program: CitiDirect, CitiConnect (A must)

Skills:

Required

• BA Required on Systems Engineering

• 2+ years of participating in IT projects and teams within the finance industry

• English / Spanish language skills required. Portuguese preferred.

• Experience in Global programs with multigeographic approach

• Project Management / Organizational Skills

• Strong Microsoft skills: Word, Excel, PowerPoint

• Good written, Verbal and Interpersonal Skills

• Ability to focus on high quality work while under pressure

• Teamwork

• Comfortable working independently in a dynamic and challenging environment