Cardinal Health Analista de Operaciones Comerciales/Commercial Operations Analyst in Bogota, Colombia

  • Tactical, operational and analytical support of the country operations (CORDIS/PR/Legacy)
  • Lead sales order management (OTIF, Fill Rate and Order Cycle)
  • Planning, organizing and directing contracted customer service actions providing timely responses to customer inquiries and resolving customer issues
  • Support to sales team on (reports, available dates, delivery promise, B/O management)
  • Prepare and distribute customer activity reports
  • Direct requests and unresolved issues to the designated resource, communicate and coordinate with internal departments
  • Ownership of consignment reconciliation and replenishment
  • Lead the return process with all stakeholders
  • Lead and conduct overage, shortage and damage processes
  • Supervise in collaboration with the LSP warehousing activities (receiving, labeling, scrap, cycle counting and rack position optimization)
  • Transportation tracking and supervision in conjunction with the LSP
  • Prepare Key Performance Indicators for Operations
  • Create and provide reports to support Operations and management team to support sound decisions and solutions
  • Perform other duties in line with business needs.
  • Travel requirements: 10%

Minimum requirements

  • Bachelor's degree
  • 2+ years experience in customer service, import/export or related field
  • Advance proficiency in English is a must.
  • Office Suite knowledge (Excel, Word, PowerPoint)
  • Experience within a Healthcare environment (Pharma, Med Device) is a plus.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.